Showing posts with label job centres. Show all posts
Showing posts with label job centres. Show all posts
Monday, 23 February 2015
Middle Class Solutions To Working Class Problems Is Why Charities Like MIND Keep Getting It So Wrong
Reblogged from JohnnyVoid, with thanks
https://johnnyvoid.wordpress.com/2015/02/13/middle-class-solutions-to-working-class-problems-is-why-charities-like-mind-keep-getting-it-so-wrong/
Iain Duncan Smith must be pissing himself. A report released at the end of last year by mental health charity MIND could not have gone further in endorsing the core ideas that lie behind his bungled and brutal welfare reforms.
The report is titled “We’ve Got Work To Do” and claims to demand ‘fundamental reform’ of the workplace and social security system to better support people with a mental health condition. Sadly it is calling for nothing of the sort and is underpinned by the exact same lies and toxic assumptions that have driven both Tory and Labour welfare reforms.
Just like the DWP, MIND have adopted the flawed medical consensus that work is good for your health. The charity does acknowledge that this isn’t actually always true, but falls short of saying that work can be bad for your health, instead arguing that “inappropriate or poor quality work can have as negative an effect on people’s mental health as not being in work”. They base this opinion on research carried out in Australia that found that “the mental health of those who were unemployed was comparable or more often superior to those in jobs of the poorest psychosocial quality.” In other words work can be worse for your mental health than being unemployed, rather than just equally bad as MIND claim.
It is not nit-picking to point out the discrepency between what this research found and what MIND say it found because it reveals the charity’s opinions to be based on ideology, not facts. This same factual slippage occurs elsewhere in the report when MIND begin by saying that most people with mental health conditions want to work, which later becomes everyone with a mental health condition wants to work. The truth, as revealed in the footnotes to the report, are that only around 58% of people out of work due to a mental health condition strongly agreed they wanted to return to work whilst 20% did not feel they were well enough.
These two distortions – or let’s call them lies – have allowed the despised Work Capability Assessment, benefit sanctions and workfare all to be misrepresented as ‘support’ or ‘help’. In truth these measures destroy lives. The medical consensus that work is good for you does often not apply to those on the lower end of the income scale who face being forced by Jobcentres into the kind of work likely to make them ill.
MIND’s Chief Executive Paul Farmer claims at the beginning of the report that there have been “improvements in how people with mental health problems are supported”, although it is unclear what they are. There then follows an emotive journey about someone’s journey through the benefit system after leaving work due to depression. This is actually where their journey would stop, because unless they could provide reems of medical evidence to the Jobcentre they would be disallowed benefits for giving up work. That this reports begins by misrepresenting the benefit system as it currently functions just shows how removed these giant disability benefits charities have become from the lives of those they claim to support.
Instead the ‘fundamental reform’ they call for is actually more of the same or worse – such as the dangerous idea that sensitive health information from the Work Capability Assessment should be passed over to Work Programme providers like A4e and G4S. This is like your boss having access to your medical history and appallingly MIND relaxed about this as well.
Much of the early part of the report is taken up by calling for improvements in the working environment for people suffering mental ill-health. Which is fine, everyone wants that, except greedy employers who worry it might cost them money or who harbour nasty little prejudices about mental health. According to MIND themselves this is about 40% of them. Yet one of MIND’s recommendations is that the Maximus run ‘Fit To Work’ service – the new telephone helpline which will be used to certify time off instead of GPs – should more effectively engage with employers. About the only decent thing about Fit To Work, which is designed to bully people back into the workplace before they are better, is that currently you have the right to keep your boss out of any discussions.
The final part of the report discusses what future welfare-to-work schemes should look like for those with a mental health condition. The charity are calling for “new specialist scheme for people with mental health problems on
ESA”. A scheme which should be run by those who “have expertise and experience of working with people with mental health problems”. And here lies the real reason for this report. It’s a fucking advert to any incoming Labour Government to give MIND a lucrative contract to run a new welfare-to-work service.
There is no longer any doubt that endless Atos assessments, workfare and benefit sanctions are creating a crisis in the lives of those with a mental health condition. The tragic death toll rises ever higher. Yet nowhere in this report does MIND call for these brutal policies to be scrapped. Even if MIND were handed a contract to be nicer to people on ESA this would still leave those who have been found fit for work abandoned and dumped onto mainstream unemployment benefits alongside those whose condition is at yet undiagnosed. On twitter yesterday MIND claimed they couldn’t call for sanctions to be scrapped for people who are unemployed because it wasn’t a key issue. If your mental health condition isn’t bad enough to be able to claim ESA then tough shit seems to be the charity’s response if you get sanctioned.
The thing is, naked profiteering aside, MIND are not bastards. They have dedicated front line workers who don’t get paid anywhere near enough and are sincere committed people. Workers who would probably agree that benefit sanctions and the Work Capability Assessment should be scrapped immediately. They see the carnage that is being caused everyday.
The problem is that reports like these are overseen and commissioned by highly paid charity executives who live lifestyles that their service users and lowest paid staff can only dream of. These lifestyles lead them to make assumptions based on their own distorted experience of the world. Over time they become unable to avoid inflicting solutions to the problems faced by working class people based on their own middle class values because that is all they know.
It is near impossible for someone on a huge salary who does a job they love to understand why someone may not feel up to working at present. That, to someone like MIND Chief Executive Paul Farmer, really does seem like madness. Likewise charity bosses have no real understanding of why it might be dangerous to allow other bosses to snoop around your health records. Bosses think bosses are lovely people who would never abuse their powers – or at least not without a damn good reason. And bosses know best, they tell each other that all the time.
Charity bosses in particular have their own view of themselves as benevolent experts confirmed everyday by politicians and journalists who would far rather talk to them than someone on the dole. Their whopping salaries provide further proof of their own ability. As do arse-licking middle managers who continually tell them how wonderful and clever they are, to their faces at least. So Paul Farmer must be is right because he’s Paul Farmer and MIND are right because they are MIND and anyone criticising them just doesn’t understand. Because they are not experts.
That’s how MIND alongside other disability and anti-poverty charities can so easily dismiss the demands of grassroots campaigns comprising of disabled people and benefit claimants. Groups which are more or less united in calling for benefit sanctions and the WCA to be scrapped completely. These people are not experts. At worst they might even be service users. And you don’t want them getting too uppity. Before you know where you are you’ll have working class people running organisations together to address working class problems. Then there’d be nothing at all for poor Paul Farmer to do. He might even have to get a real job.
https://johnnyvoid.wordpress.com/2015/02/13/middle-class-solutions-to-working-class-problems-is-why-charities-like-mind-keep-getting-it-so-wrong/
Sunday, 23 February 2014
The RNIB, benefit sanctions and the DWP
Whilst many of my blind friends have their views in terms of the RNIB I do think this issue needs bringing to that attention. I personally have no problem with them as it stands and to get nit picky with an organisation that is looking to put sight loss on the mainstream is foolish at best and stupid at worse.
In the guardian today a RNIB spokese person had the following article published which I felt worth sharing for all.
“Charity considering dozens of cases against department relating to their failure to send out benefits letters in braille or large print
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• The Guardian, Wednesday 19 February 2014 20.29 GMT
The RNIB said one claimant was forced to take out payday loans to feed himself after DWP advisors stopped his ESA and housing benefit. Photograph: Chris Ison/PA
The Royal National Institute of Blind People (RNIB) is threatening the Department of Work and Pensions with court action for suspending the benefits of a blind man after he missed appointments which he was only informed about through letters he was not able to read.
The RNIB has prepared five legal cases against the DWP and said it was looking into a further 50, which relate to the department's failure to send out benefits letters in braille or large print format . In a number of cases, the DWP suspended recipient's benefits leaving them in desperate circumstances, the RNIB said.
The charity's intervention emerged as the DWP published figures showing the total number of sanctions against benefit claimants in the year to September 2013 was 897,690, the highest figure for any 12-month period since jobseeker's allowance (JSA) was introduced in 1996.
The figures published by the Department for Work and Pensions cover employment support allowance (ESA) and JSA.
The figures published yesterday also showed that independent tribunals were upholding nine out of 10 appeals against the DWP. Before the coalition, the number of successful tribunal appeals in any 12-month period was well under 2,000. It has risen to more than 14,000.
The RNIB said one claimant – a blind man in his 30s who only wanted to be named as Robert – was forced to take out payday loans to feed himself after DWP advisors stopped his ESA and housing benefit on numerous occasions over a two-year period.
After having worked most of his adult life, the man from Essex began receiving ESA in October 2011 and asked the DWP to send him communications in braille. But discrimination lawyer Samantha Fothergill who is representing Robert in the county court for full financial damages and injury over his benefit suspension, said he was only ever sent regular print letters which demanded further information and his attendance at appointments.
The deadlines for the DWP's demands lapsed before Robert could get outside help to read the correspondence and his benefit payments were stopped.
"His benefits got suspended but the letters also telling him they were suspended weren't accessible to him. So he didn't know. The first he heard about it was when his direct debits from his bank account stopped getting paid."
Racking up bank charges, and extra payments, Robert was eventually forced to take out a payday loan at a steep interest rate to pay for food. Fothergill said he eventually received backdated payments plus a consolatory payment of £50 but remains "very angry".
"We get these complaints all the time," said. She added that the DWP's system for sending out accessible information was "appalling" and "not fit for purpose". The DWP were "making blanket decisions" to sanction people rather than looking at their individual circumstances.
The DWP said it could not comment on individual cases but that forms were available in braille or large print and that advisers were "on hand to help".
"Anyone who has their benefits suspended should contact us and can, if necessary, appeal," the spokesperson added.
The RNIB's threat of legal action comes as Archbishop Nichols, the most senior Catholic in England and Wales, said the Coalition's benefits system was becoming increasingly "punitive" and was leaving people destitute.
Responding in the Telegraph on Wednesday, David Cameron rebuffed the criticisms saying that benefit reforms introduced by Work and Pensions Secretary Iain Duncan Smith, were part of a "moral mission".
The total number of JSA sanctions in the year to 30 September 2013 was 874,850, the highest since the payment was introduced in 1996. It compares with 500,000 in the year to 30 April 2010, the last month of the previous Labour government.
In the year to 30 September 2013, there were also 22,840 sanctions imposed on claimants of ESA – the chief benefit for the sick and disabled – in the work-related activity group. This is the highest for any 12-month period since sanctions were introduced for claimants in October 2008.
The figures were taken from the latest quarterly set of sanctions totals published by the DWP. Ministers have conceded the issue needs addressing by setting up an independent inquiry into how benefit sanctions are communicated to claimants. Critics claim the DWP is operating a culture of fear with jobcentre staff given implicit targets to sanction claimants.
The large numbers come before the government introduces tougher rules that will require claimants to do more to prove they are actively seeking work.
The success rate of those sanctioned claimants who take their cases to an independent tribunal ran at 20% or less under the previous Labour government. Under the coalition, it has risen dramatically to 87% in the 3 months to 30 September 2013.
Duncan Smith said: "This government has always been clear that, in return for claiming unemployment benefits, jobseekers have a responsibility to do everything they can to get back into work. Research by the Disability Benefits Consortium, the RNIB said, showed an increasing number of disabled people are becoming reliant on food banks as a result of sanctioning policies.
Steve Winyard, RNIB's head of campaigns and policy, said that thousands of disabled people were losing payments as a result of sanctions, and that included many blind and partially sighted people.
"Too often DWP and its agencies are not providing people with the information on what they need to do to receive benefits in accessible formats, like braille or large print. RNIB has won cases against DWP for these very failures. But sanctions have led to blind and partially sighted people being forced to rely on food banks whilst they wait for the government to correct its own mistakes," Winyard said.
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